Privacy Policy | IntuitiveLegal

1. Introduction

IntuitiveLegal ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

2.1 Information You Provide

Account Information: Name, email address, firm name, and password
Profile Information: Job title, bar admission information, and profile photo
Client Data: Client contact information, matter details, and case notes
Documents: Files and documents you upload to the Service
Payment Information: Billing details (processed securely through third-party providers)

2.2 Automatically Collected Information

Usage Data: How you interact with the Service, features used, and time spent
Device Information: IP address, browser type, operating system, and device identifiers
Cookies: We use cookies and similar tracking technologies (see our Cookie Policy)

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve the Service
Process transactions and send related information
Send administrative messages, updates, and security alerts
Respond to your comments and questions
Monitor and analyze usage patterns and trends
Personalize your experience and provide tailored content
Detect, prevent, and address technical issues and fraud
Comply with legal obligations

4. Data Security

We implement industry-standard security measures to protect your information:

Encryption: All data is encrypted in transit (TLS/SSL) and at rest (AES-256)
Access Controls: Role-based access control and multi-factor authentication
Regular Audits: Security assessments and penetration testing
Compliance: SOC 2 Type II compliance (in progress)
Data Centers: Hosted on secure, certified infrastructure

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

Service Providers: Third-party vendors who assist in operating our Service (e.g., hosting, analytics, payment processing)
Legal Requirements: When required by law or to protect our legal rights
Business Transfers: In connection with a merger, acquisition, or sale of assets
With Your Consent: When you explicitly authorize us to share information

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your data at any time, subject to legal and contractual obligations.

7. Your Rights and Choices

You have the right to:

Access: Request a copy of your personal information
Correction: Update or correct inaccurate information
Deletion: Request deletion of your personal information
Portability: Export your data in a machine-readable format
Opt-Out: Unsubscribe from marketing communications
Restrict Processing: Limit how we use your information

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

9. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to delete personal information.

11. EU Data Protection Rights (GDPR)

If you are in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR).

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: privacy@intuitive-legal.com
Data Protection Officer: dpo@intuitive-legal.com